东方福利网服务(以下简称本服务)是由上海东福网络科技有限公司及其关联公司(以下简称本公司)向东方福利网用户提供的网站软件系统(以下简称本系统)的服务。本公司的服务协议(以下简称本服务协议)内容包括协议正文及所有上海东福网络科技有限公司及其关联公司已经发布的或将来可能发布的各类规则。所有规则为协议不可分割的一部分,与协议正文具有同等法律效力。本站的各项电子服务的所有权和运作权归上海东福网络科技有限公司及其关联公司。所有用户在使用上海东福网络科技有限公司提供的各项服务的同时,承诺接受并遵守各项相关规则的规定。上海东福网络科技有限公司及其关联公司有权根据需要不定时地制定、修改本服务协议或各类规则,如本服务协议有任何变更,上海东福网络科技有限公司及其关联公司将在东方福利网站上刊载公告,通知予用户。经修订的协议一经在东方福利网公布后,立即自动生效。各类规则会在发布后生效,亦成为本服务协议的一部分。用户登录或继续使用本服务将表示用户已接受经修订的协议及规则。除本站另行明确声明外,任何使用本服务范围扩大或功能增强的新内容均受本服务协议约束。用户确认和接纳本服务协议后,本服务协议即在用户和上海东福网络科技有限公司之间及其关联公司产生法律效力。请用户务必在注册之前认真阅读全部服务协议内容,如有任何疑问,可向上海东福网络科技有限公司咨询。
本协议中客户系指向上海东福网络科技有限公司及其关联公司直接购买卡券的单位。
本协议中的用户系指东方福利网及其移动客户端的注册用户,本网站及其移动客户端为注册用户提供的软件系统服务、卡券兑换等服务,但注册用户应按照本协议行使或履行相关的权利和义务。
本协议中的异常用户指被有权兑换人投诉、举报的用户或包括但不限于账号存在较多归属于不同客户卡券的用户、频繁绑定卡券、绑定较多数量卡券、消费异常等异常用户。
有权兑换人证明包括:本公司客户的在职证明、工牌(如已离职,可提供离职证明)、赠送人在职证明、赠送人工牌、对公邮箱说明等,也包括客户明确出具的授权证明等,以证明用户已获本公司客户的授权,有权使用本公司卡券。在使用东方福利网各项卡券或服务前,请您务必仔细阅读,重点阅读以粗体或粗体下划线标识的条款,在确认充分理解并同意后再开始使用:
1)无论用户事实上是否在注册之前认真阅读了本服务协议,只要用户勾选的“我已阅读并同意”并点击注册按钮按照上海东福网络科技有限公司注册程序成功注册为用户,即表示您同意并签署了本服务协议。
2)使用本网站下订单,您应具备购买相关商品的权利能力和行为能力,如果您在18周岁以下,您需要在监护人的监护参与下才能注册并使用本网站。在下订单的同时,即视为您满足上述条件,并对您在订单中提供的所有信息的真实性负责。
用户注册时,为保障用户的合法权益,避免在服务时因用户注册资料与真实情况不符而发生纠纷,请用户注册时务必按照真实、全面、准确的原则填写。不断更新注册资料,符合及时、详尽、准确、真实的要求。注册用户时务必需要提供真实的手机号码,如由于用户误填写而造成电子类票据无法发送至指定手机所产生的损失由用户自行承担。
1)本协议所称之用户隐私包括被法律确认为隐私内容,并符合下述范围的信息:
(a) 用户注册东方福利网时根据网站要求提供的个人信息;
(b) 在用户访问网站网页,使用东方福利网服务时,网站自动接收并记录的用户浏览器上的服务器数据,包括但不限于IP地址、网站Cookie中的资料及用户要求取用的网页记录;
(c) 东方福利网通过合法途径从商业伙伴处取得的用户个人资料。
2)保护用户隐私是东方福利网的一项基本政策,东方福利网保证不对外公开或向第三方提供用户注册资料及用户在使用网络服务时存储在东方福利网的非公开内容,但下列情况除外:
(a) 事先获得用户的明确授权;
(b) 根据有关的法律法规要求;
(c) 根据行政或司法机构的要求;
(d) 为维护社会公众的利益;
(e) 为维护东方福利网的合法权益。
3)东方福利网可能会与第三方合作向用户提供相关服务,在此情况下,如该第三方同意承担与东方福利网同等的保护用户隐私的责任,则东方福利网可将用户的注册资料等信息提供给该第三方。
4)在不透露单个用户隐私资料的前提下,东方福利网有权对整个用户数据库进行分析并对用户数据库进行商业上的利用。
5)用户须做到:
(a) 用户名和昵称的注册与使用应符合网络道德,遵守中华人民共和国的相关法律法规。
(b) 用户名和昵称中不能含有威胁、淫秽、漫骂、非法、侵害他人权益等有争议性的文字。
1)对用户注册信息东方福利网提供最大限度的安全保障。同时,用户务必对其用户密码、个人账号等信息保密,以免被盗用或遭窜改。注册成功后,用户必须保护好自己的账号和密码,对非因东方福利网原因的泄露东方福利网概不负责。用户若发现任何非法使用用户账号或安全漏洞的情况,应当立即与东方福利网联系,如因用户自身原因造成其账户无法正常使用及遭受损失,东方福利网对此概不负责,一切损失由用户自行承担。
2)用户不得通过不正当手段恶意注册东方福利网账号,不得盗用他人账号,不得泄露其他用户的相关信息。如用户违反上述规定,则东方福利网有权直接采取一切必要的措施,包括但不限于删除用户发布的内容、暂停或查封用户账号,取消因违规所获利益,乃至通过诉讼形式追究用户法律责任等。
1)用户有权随时对自己的个人资料进行查询、修改。
2)用户理解:东方福利网仅提供相关的网络服务,除此之外与相关网络服务有关的设备(如电脑、调制解调器及其他与接入互联网有关的装置)及所需的费用(如为接入互联网而支付的电话费及上网费)均应由用户自行承担。
3)用户须对其账号中的所有行为、活动和事件负全责。
4)作为用户,您理解并同意:本公司主营业务为向企业提供一站式跨品类弹性福利解决方案,本公司的客户仅为企事业单位及其他组织,不包含个人,任何个人不得购买本公司卡券。同时,东方福利网及其移动客户端的用户仅为本公司客户的员工或通过正规途径取得本公司卡券的用户。
5)本公司的卡券禁止二次销售,本公司有权冻结非正规途径获取的本公司卡券,任何单位或个人不得通过非正规途径购买本公司卡券,否则产生的纠纷和损失由用户自行承担。
6)作为用户,您理解并同意,本公司在与本公司客户系基于对客户员工福利的保障,而达成的卡券销售协议或行为。同时,双方也明确,本公司卡券的权益归属于本公司客户,卡券的有权兑换人仅限于本公司客户、客户员工、受赠人(赠送人为客户员工)或客户授权人。为保障本公司客户的利益,本公司有权暂停异常用户卡券的使用,用户在取得本公司客户有权兑换人证明并向本公司提供后,卡券可恢复正常使用,其中,有权兑换人证明包括:本公司客户的在职证明、工牌、离职证明、赠送人在职证明、赠送人离职证明、赠送人工牌、对公邮箱说明等,也包括客户明确出具的授权证明等。
7)作为用户,您理解并同意,就卡券延期问题,本公司与本公司客户之间有相应的约定,如需要延期,您需要向本公司提供第五条第(6)项有权兑换人证明,并在卡券到期前,向本公司申请延期,经核查我司与客户的合约后,我司按照合约规定进行延期。否则,我司无法为您办理卡券延期。卡券如出现两次以上(含两次)延期,东方福利网有权收取用户延期费用,具体可联系东方福利网客服咨询或详见延期页面的要求。
8)作为用户,您理解并同意,由于我司卡券系福利卡券,同一个个人出具的有权兑换人证明仅可使用于两个不同的用户账号。
9)如果东方福利网通过其风控逻辑或其他方式发现或收到他人举报投诉用户违反本协议约定或存在任何恶意行为的或违反本协议行为的,东方福利网有权不经通知随时对相关内容进行删除、屏蔽,并视行为情节对违规账号处以包括但不限于警告、限制或禁止使用部分或全部功能、账号封禁、冻结、注销等处罚。
10)由于市场变化及各种以合理商业努力难以控制因素的影响,本网站无法避免您提交的订单信息中的商品出现缺货、价格标示错误等情况;如您下单所购买的商品出现以上情况,您有权取消订单,东方福利网亦有权自行取消订单,若您已经完成支付,则本公司将为您办理退付手续。
六、申诉途径
如您认为东方福利网操作出现瑕疵或错误,您可以向本公司进行申诉,申诉请拨打400-003-1010,或向网站首页的在线客户进行反映。涉及到账号被警告、限制或禁止使用部分或全部功能、账号封禁、冻结、注销的申诉时,本公司可能会要求您提交身份信息或有权兑换人证明以备核查;如涉及卡券异常、卡券暂停使用、卡券延期等涉及卡券问题的申诉,您需提供相应的证据,如您是有权兑换人,您需要向我司提供有权兑换人证明,如您的产品为受赠产品,您需要提供赠送人的在职证明或工牌至东方福利网,否则您的申诉将无法予以处理。
东方福利网享有变更、中断或终止本服务的权利。东方福利网保留根据实际情况随时调整东方福利网平台提供的服务种类、形式的权利。东方福利网不承担因业务调整给用户造成的损失。情况包括但不限于:
1)东方福利网有随时中止或终止与影院以及演出主办方合作的权利。
2)东方福利网有随时调整服务费收取标准的权利。
3)东方福利网有由于影院系统、第三方系统、服务器故障等原因,为用户调换座位、场次或影院的权利。
4)东方福利网有按照东方福利网退票原则为用户退票的权利。
5)东方福利网有更改东方福利网票券使用权限的权利。
6)东方福利网有更换购票流程、购票方式、取票流程的权利。
7)用户同意东方福利网可随时行使以上变更权,并接受东方福利网变更后所提供的服务。
如用户向东方福利网提出注销东方福利网注册用户身份时,经东方福利网审核同意,由东方福利网注销该注册用户,用户即解除与东方福利网的服务协议关系。在服务关系解除后,东方福利网将不会承担任何意义上的责任。但注销该用户账号后,东方福利网仍保留下列权利包括但不限于:
1)用户注销后,东方福利网有权保留该用户的注册数据及本系统中的任何行为记录。
2)用户注销后,如用户在注销前在东方福利网平台上存在违法行为或违反合同的行为,东方福利网仍可行使本服务协议所规定的权利。
东方福利网可以通过注销用户的方式终止本服务,在下列情况下包括但不限于:
1)在用户违反本服务协议相关规定时,东方福利网有权终止向该用户提供服务。
2)如东方福利网通过用户提供的信息与用户联系时,发现用户在注册时填写的联系方式无效,经东方福利网以其它联系方式通知用户更改,而用户在一个月内仍未能提供新的有效联系方式的,东方福利网有权终止向该用户提供服务。
3)一旦东方福利网发现用户注册数据中主要内容是虚假的,东方福利网有权随时终止向该用户提供服务。
4)本服务协议终止或更新时,用户明示不愿接受新的服务协议的。
1)由于票品类商品存在时效性,因此即便您在东方福利网网站对相应商品支付了点数、款项,但仍有可能无法获得该票品,如发生此情况东方福利网将在五个工作日内为您安排退点、退款。
2)因票品具有唯一性,对售出的票进行退换将直接影响演出项目主办方、剧场方和其他观众的权益,任何一方均无权利单方面作出退换行为。票品一经售出,概不退换(因不可抗力导致演出取消、演出时间和内容变更等情况除外)。
3)由于在线选座的电影票均为东方福利网的签约影院或第三方的系统销售,票和座位都具有唯一性。对售出的票进行退换将直接影响到影院和其他观众的权益,任何一方均无权利单方面做出退换行为。一旦影院系统或第三方系统已出票,东方福利网一概不接受任何退款和换票行为。
4)如遇票务信息需要确认但无法联系到用户导致无法出票时,三个工作日后均视为退票处理。
5) 其他退换货原则具体详见商品详情页,请用户下单时仔细查看商品详情页中的要求,否则导致的损失,由用户自行承担。
东方福利网的商品分为电子类和实体类,电子类商品通过东方福利网或者第三方系统平台电子发送,包括但不仅限于短信、彩信等,而实体类商品则通过线下快递配送。电子类商品将不涉及送货和运费,实体类商品需要配送时,请清楚准确地填写收件人的真实姓名、送货地址及联系方式。具体运费:各地区统一收取10元人民币运费。因如下情况造成订单延迟或无法配送等,本站将不负迟延配送的责任:
1)客户提供错误信息和不详细的地址。
2)票务送达无人签收,由此造成的重复配送所产生的费用及相关的后果。
3)不可抗力,例如:自然灾害、交通戒严、突发战争等。
本服务协议定义的网络服务内容包括:文字、软件、声音、图片、录像、图表、广告中的全部内容;电子邮件的全部内容;本公司为用户提供的其它信息。所有这些内容受版权、商标、标签和其它财产所有权法律的保护。所以,用户只能在本公司和广告商授权下才能使用这些内容,而不能擅自复制、再造这些内容、或创造与内容有关的派生产品。本公司所有的文章版权归原文作者和本站共同所有,任何人需要转载本站的文章,必须征得原文作者和本站授权。
如因不可抗力或其它本公司无法控制的原因使本系统崩溃或无法正常使用导致网上交易无法完成或丢失有关的信息、记录等,本公司不承担任何责任,但本公司会尽可能合理地协助处理善后事宜,并努力使客户免受经济损失。
用户明确理解和同意,东方福利网不对因下述任一情况而导致的任何损害赔偿承担责任,包括但不限于利润、商誉、使用、数据等方面的损失或其它无形损失的损害赔偿 (无论东方福利网是否已被告知该等损害赔偿的可能性):
1)第三方未经批准的接入或第三方更改用户的传输数据或数据;
2)第三方对“服务”的声明或关于“服务”的行为;或非因东方福利网的原因而引起的与“服务”有关的任何其它事宜,包括疏忽。
3)用户因在演出场馆、影院受到意外伤害引起纠纷追究责任的,东方福利网不承担责任。
十二、法律管辖适用及其他
1、本协议的订立、执行和解释及争议的解决均应适用中国法律。如双方就本协议内容或其执行发生任何争议,双方应尽力友好协商解决;协商不成时,您同意并接受通过向上海仲裁委员会在上海提起仲裁的方式来寻求解决方案。
2、如果本协议中任何一条被视为废止、无效或因任何理由不可执行,该条应视为可分的且并不影响任何其余条款的有效性和可执行性。
隐私权政策
东方福利网作为企业弹性福利平台,专业向企业提供一站式跨品类弹性福利解决方案,助力企业优化员工福利品质,扩大员工福利选择自由度,提升员工对企业满意度。本隐私权政策适用于东方福利网及关联公司提供的所有产品和服务,旨在向您说明我们在您使用我们的产品与/或服务时如何收集、使用、保存、共享和转让这些信息,以及我们为您提供的访问、更新、删除和保护这些信息的方式。
As a flexible benefits platform for enterprises, Dongfangfuli.com provides
one-stop, multiple-category flexible benefits solutions to enterprises, supporting
enterprises in employee benefits optimization, providing employees with more
selections of benefits so as to improve employees’ satisfaction with employers.
The Privacy Policy, applicable to all products and services provided by Dongfangfuli.com
and its affiliated companies, is intended to show you how we collect,
use, save, share and transfer such information when you use our products and/or
services, and how we allow you to access, update, delete and protect such
information.
本隐私政策将帮助您了解以下内容:
The Privacy Policy will
familiarize you with the following:
一、我们如何收集和使用您的个人信息
I. How We Collect and Use Your Personal Information
二、我们如何使用 Cookies 和同类技术
II. How We Use Cookies and
Similar Technologies
三、我们如何共享、转让、公开披露您的个人信息
III. How We Share, Transfer and Disclose Your Personal Information
to the Public
四、我们如何保护和保存您的个人信息
IV. How We Protect and Save Your Personal information
五、您如何管理个人信息
V. How We Manage Your Personal Information
六、修订和通知
VI. Amendment and Notification
七、如何联系我们
VII. How to Contact Us
在使用东方福利网各项产品或服务前,请您务必仔细阅读,重点阅读以粗体或粗体下划线标识的条款,在确认充分理解并同意后再开始使用。如对本政策内容有任何疑问、意见或建议,您可通过本政策“联系我们”章节所列的反馈渠道与我们联系。
Before using products or services of Dongfangfuli.com, please read
through, pay special attention to the terms in bold or in bold with underline,
and confirm that you fully understand and agree before use. For any
questions, comments or suggestions on the content of the Policy, you may
contact us through the feedback channels listed in the “Contact Us” section of
the Policy.
东方福利网:指东方福利网网站及移动客户端(含PC、WEB、小程序、东方福利网搭建的百福得平台及其他客户端)。
Dongfangfuli.com: Refers to the website and mobile clients of
Dongfangfuli.com (including PC, WEB, WeChat applet, Dbenefit platform built by Dongfangfuli.com and other
clients).
服务提供者:指东方福利网的互联网信息及软件技术服务提供者上海东福网络科技有限公司及关联公司。
Service Provider: Refers to Shanghai DF Technology Co.,
Ltd., the internet information and software technology
service provider of Dongfangfuli.com, and its affiliated companies.
关联公司:指上海东福网络科技有限公司附属或关联的子公司、控股公司、实际控制公司。
Affiliated Companies: Refers to the subsidiary, shareholding company
and actual controlling company attached or affiliated toShanghai
DF Technology Co., Ltd.
个人信息:指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。
Personal
information: Refers to information that is recorded electronically or in other
ways which can identify the identity of a specific
natural person or reflect a natural person’s activities independently or in
combination with other information.
个人敏感信息:指一旦泄露、非法提供或滥用可能危害人身和财产安全,极易导致个人名誉、身心健康受到损害或歧视性待遇等的个人信息。
Sensitive personal
information: Refers to information that endangers the safety of person and
property once it is divulged, illegally provided or misused, and is highly
likely to cause damage to personal reputation, physical and mental health or
discriminatory treatment, etc.
设备信息:我们会根据您在软件安装及/或使用中的具体操作,接收并记录您所使用的设备相关信息,包括设备型号、设备类型、操作系统版本、设备设置、唯一设备标识符(如:imei/oaid/idfa/mac/SIM卡信息/iccid信息/imsi信息/Android ID)、设备环境、设备所在位置相关信息(包括您授权的GPS位置以及WLAN接入点、蓝牙和基站传感器信息、IP地址、WIFI信息)以及应用信息(应用崩溃信息、通知开关状态、APP应用安装列表、APP应用页面信息、APP功能事件相关信息)。以产品实际采集情况为准。
Device information: We will receive
and record the device-related information based on
your specific operations during software installation and/or use, including
device model, operating system version, device settings, and unique device
identifiers (such as imei/ oaid/idfa/mac/SIM card information/iccid
information/imsi information/Android ID), device
environment, device location related information (including your authorized GPS
location and WLAN access point, Bluetooth and base station sensor information,IP address, WIFI information), and application
information (application crash information, notification switch status, APP application
installation list, APP application page information, APP function event related
information).The actual collection of the product shall prevail.
我们将在本隐私权政策中对具体个人敏感信息以粗体进行显著标识。
In the Privacy Policy, we will clearly mark specific sensitive
personal information in bold.
所属企业:是指为您采购福利的企业。
Your Company: Refers to the enterprise purchasing benefits for you.
一、个人信息的收集和使用
I.
Collection and Use of Personal Information
在您使用我们的产品与/或服务时,我们需要或可能需要收集和使用的您的个人信息包括如下两种:
When you use our products and/or services, we need or may need to
collect and use two kinds of your personal information as follows:
1、为实现向您提供我们产品与/或服务的基本功能,您须授权我们收集、使用的必要信息。如您拒绝提供相应信息,您将无法正常使用我们的产品与/或服务;
1. In
order to provide you with the basic functions of our products and/or services,
you have to authorize us to collect and use the essential information. If you
refuse to provide corresponding information, you will not be able to use our
products and/or services normally;
2、为实现向您提供我们产品与/或服务的附加功能,您可选择授权我们收集、使用的信息。如您拒绝提供,您将无法正常使用相关附加功能或无法达到我们拟达到的功能效果,但并不会影响您正常使用我们产品与/或服务的基本功能。
2. Optional
information you choose to authorize us to collect and use so that we can provide
you with additional functions of our products and/or services. If you refuse to
provide such information, you will not be able to use the relevant additional
functions or achieve the function or effect we intend to achieve, but it will
not affect your normal use of the basic functions of our products and/or
services.
您理解并同意:
You understand and agree that:
1、因我们向您提供的产品和服务种类众多,且不同用户选择使用的具体产品或服务范围存在差异,相应地,基本或附加功能及收集使用的个人信息类型、范围等会有所区别,请以具体的产品或服务功能为准;
1. Because we provide you with the wide variety of products and services,
different users will choose to use different specific products or service
ranges, Accordingly, the basic or the additional functions, as well
as the type and scope of personal information collected and used will
be different, please refer to the specific
product or service function.
2、我们可能会不时推出新的或优化后的功能,可能需要收集、使用新的个人信息或变更个人信息使用目的或方式。对此,我们将通过更新本政策、弹窗、页面提示等方式另行向您说明对应信息的收集目的、范围及使用方式,并为您提供自主选择同意的方式,且在征得您明示同意后收集、使用。在此过程中,如果您有任何疑问、意见或建议,您可通过本政策“联系我们”章节提供的联系方式与我们联系,我们会尽快为您作出解答。
2. We may launch new or optimized
functions from time to time, which may require collecting or using new personal
information or changing the purpose or method of using personal information. For
that reason, we will explain to you the purpose, scope and use of the
corresponding collected information individually by updating the Policy, pop-up
windows, prompt pages, etc., provide you with the self-selection for consent,
and collect and use the information after obtaining your express consent.
During the process, if you have any questions, comments or suggestions, you may
contact us through the contact information provided in the “Contact Us” section
of the Policy, and we will answer you as soon as possible.
我们会为实现本政策下述的各项功能,收集和使用您的个人信息:
We will collect and use your personal
information to realize the following functions stated in the Policy:
(一)帮助您成为我们的会员
(i) Join Us as A Member
1、基础会员服务
1. Basic
Membership Services
我们通过东方福利网账户为您提供基础会员服务。为注册成为会员并使用我们的会员服务,您需要提供手机号码或邮箱号、密码用于创建东方福利网账户。如果您仅需使用浏览、搜索服务,您不需要注册成为我们的会员及提供上述信息。为创建平台账户,您理解并同意,如所属企业采购百福得平台,我们能根据所属企业的要求,向您的企业收集您的姓名、手机号或邮箱号,如涉及体检或保险服务,还会提前收集身份证号码。
We provide you with basic membership services
through the Dongfangfuli.com account. To register as a member and use our
membership service, you need to provide your mobile phone number or e-mail address
and password to create a Dongfangfuli.com account. If you only need to browse and search, you don’t have to register as a member
and provide the above information. You understand and agree that if your company purchases the Dbenefit platform, we can collect your name, mobile phone
number or e-mail address
from your company according to your company's requirements to create a platform
account. If it involves medical examination or insurance services, we will
collect your identity in advance ID number.
对于需要通过东方福利网账户才能使用的服务,我们可能会根据您提供的上述信息校验您的会员身份,确保我们是在为您本人提供服务。
For
services that are only available to Dongfangfuli.com accounts, we may verify
your membership with the above information provided by you to ensure that we
are providing services for you personally.
2、附加会员服务
2. Additional
Membership Services
特别会员权益:如果您选择提供性别、昵称、头像、生日、邮箱、入职时间、国籍等非注册必须的个人资料,我们可以为您提供会员生日特权、周年特权等更加个性化的会员服务。
Special member benefits: If you choose to provide gender, alias,
avatar, birthday date, e-mail, on-board date, nationality and other
personal data that are not mandatory for registration, we can provide you with
personalized membership services such as birthday privileges and anniversary
privileges.
地域服务:基于东方福利网产品的地域性,为方便您更便捷的享受到浏览、使用、兑换本地产品等服务,我们会根据您的地理位置为您提供服务。当您同意本协议后,我们将收集您使用东方福利网时所处的地理位置,包括设备所在位置相关信息(包括您授权的GPS位置以及WLAN接入点、蓝牙和基站等传感器信息、IP地址)以判断您所处位置,为您推荐所在区域可以购买的商品或服务或完成下单。需要您了解和知悉的是,我们仅收集您当时所处的地理位置,但不会将您各时段的位置信息进行结合以判断您的行踪轨迹。
Regional service: Considering the regional features of Dongfangfuli.com
products, to facilitate you to browse, use and exchange local products, we will
provide services for you by your geographical location. After you agree to the terms,
we will collect your geographical location when you access Dongfangfuli.com,
including the information about the device location (including your authorized
GPS location and sensor information such as WLAN access point, Bluetooth and
base station, IP address, etc.) to determine your location, and recommend
the goods or services available in your area or complete the ordering. What you
need to know and understand is that we only collect your geographical
location, but will not combine your location information in each period to find
out your whereabouts.
授权登录:我们可能会根据您的授权从第三方处获取您的第三方账户信息,并与您的东方福利网账户进行绑定,使您可通过第三方账户直接登录、使用我们的产品与/或服务。我们将在您授权同意的范围内使用您的相关信息。
Authorized login: We may obtain your third-party account
information from a third party against your authorization, and bind it with
your Dongfangfuli.com account, so that to allow you to log in and use our
products and/or services directly through the third-party account. We will use
your relevant information within the scope of your authorization.
短信服务:我们会根据公司及您所属企业的要求,向您提供生日祝福、订单跟踪等,为确保服务能正常提供,您授权同意我们从您的所属公司处收集您的姓名和手机号、生日日期。
SMS service: We will provide you with birthday greetings and order
tracking according to the requirements of the company and your company. In
order to ensure normal service provision, you authorize us to collect your
name, mobile phone number or birthday
date from your company.
3、账户信息展示
3. Account
Information Display
如果您已拥有东方福利网账户,我们可能会在东方福利网服务中显示您的上述个人信息,包括通过东方福利网账户集中展示您的个人资料、交易订单。
If you already have a Dongfangfuli.com
account, we may display your above personal information
in Dongfangfuli.com service, including centralized display of your personal
data and orders through Dongfangfuli.com account.
(二)帮助您完成下单及订单管理
(ii) Complete the Ordering and Order
Management
当您在东方福利网订购具体商品与/或服务时,我们会通过系统为您生成购买该商品或服务的订单。在下单过程中,您至少需提供您的收货人姓名、收货地址、收货人联系电话、也可能需要提供身份证号码信息、照片;同时该订单中会载明您所购买的商品与/或服务信息、具体订单号、订单创建时间、您应支付的金额。我们收集这些信息是为了帮助您顺利完成交易、保障您的交易安全、查询订单信息、提供客服与售后服务及其他我们明确告知的目的。
When you order specific goods and/or services on Dongfangfuli.com,
we will generate a purchase order of the goods or services for you through the
system. In order placing, you need to provide at least the receiver’s name,
address, telephone number, and possibly your ID number and your photo. Also,
the order will contain the information of the goods and/or service you
purchased, the specific order number, the time of order creation, and the
amount to be paid by you. We collect these information to help you complete the
transaction smoothly, ensure the security of your transaction, query the order
information, provide customer service and after-sales service and for other
purposes that we clearly inform.
健康生活栏目涉及到您或您为其他人订购商品或服务,请您下单时仔细阅读相关体检或齿科服务授权协议,下单即代表您同意该协议的内容,我们将根据该协议的内容收集和使用您的相关信息。
The item
of Healthy Life involves your ordering of goods or services for yourself or
others. Please read the relevant physical examination or dental services authorization
agreement carefully when you place an order. Placing
an order means that you agree to the content of the agreement. We will collect
and use your relevant information according to the content of the agreement.
为便于您了解查询订单信息并对订单信息进行管理,我们会收集您在使用我们服务过程中产生的订单信息。
In order to help you
understand, query and manage the order information, we will collect the order
information generated during your use of our services.
(三)帮助您完成支付
(iii) Make
the Payment
在您预订和下单后,您可以选择与我们合作的第三方支付机构(包括支付宝支付、微信支付等支付通道,以下称“支付机构”)所提供的支付服务,我们会将您的东方福利网账户会员名、对应的支付账户会员名、订单支付相关信息、订单安全相关设备信息及其他反洗钱法律要求的必要信息与支付机构共享。
After you have booked and placed orders, you
can choose the third-party payment institutions cooperated with us for payment
(including the payment channels such as Alipay, WeChat Pay, etc., hereinafter referred to as “payment
institutions”). We will share with the payment institutions your
Dongfangfuli.com account name, your corresponding payment account name, and the
payment information of related orders, order security related equipment
information and other essential information required by anti-money laundering
laws.
为使我们及时获悉并确认您的支付进度及状态,为您提供售后与争议解决服务,您同意我们可自支付机构处收集与支付进度相关的信息。
In order to allow us to know and confirm your
payment progress and status in time, and provide you with after-sales and
dispute resolution services, you agree that we can collect information related
to the payment progress from the payment institutions.
(四)帮助向您完成商品或服务的交付
(iv) Deliver Goods or Services to You
为保证您购买的商品与/或服务能够顺利、安全、准确送达,我们会向为东方福利网提供物流配送服务的第三方配送公司(包括顺丰、EMS、圆通、申通、中通、韵达、天天快递、京东快递等)披露订单相关配送信息。您知晓并同意相应物流配送主体不可避免地获知及使用您的配送信息,用于完成交付目的。如果您拒绝共享此类信息,我们将无法完成相关交付服务。
In order to ensure the smooth, safe and
accurate delivery of goods and/or services you purchased, we will disclose the order
related distribution information to the third-party service providers that
provide logistics and distribution services for Dongfangfuli.com (including SF,
EMS, YTO, STO, ZTO, YUNDA, TTK, JD Express, etc.). You understand and agree
that the corresponding logistics and distribution service providers will
inevitably know and use your distribution information for the purpose of
delivery. If you refuse to share the above information, we will be unable to
deliver relevant services to you.
为使我们及时获悉并确认交付进度及状态,向您提供售后与争议解决服务,您同意我们可自物流服务主体处收集与交付进度相关的信息。
In order to allow us to know and confirm the
delivery progress and status in time, and provide you with after-sales and
dispute resolution services, you agree that we can collect information related
to the delivery progress from the logistics service provider.
(五)帮助您完成所属企业福利核对
(v) Complete
the benefit settlement and reconciliation of your company
请您了解并理解,东方福利网的服务系基于您所属企业提供的福利行为,故您所属企业可能会对东方福利网提出结算需求。为保证您能够正常在东方福利网享受企业福利,您的所属企业可能会需要东方福利网向其提供您的姓名、电话、邮箱、生日、性别、国籍、账户金额、已使用金额、账户余额、兑换(交易)明细、物流单号、货物送货情况。
Please know and understand that the
service of Dongfangfuli.com is based on the benefits provided by your company, so your company may require settlement with Dongfangfuli.com.
In order to ensure that you can normally enjoy enterprise benefits in Dongfangfuli.com,
your company may require
Dongfangfuli.com to provide it with your name, telephone number, e-mail
address, birthday, gender, nationality, account amount, used amount, account
balance, exchange (transaction) details, express order number and goods
delivery status.
为使我们能为您提供福利兑换服务,您同意我们可根据您所属企业要求,向其提供此类信息。
In order to allow us to provide you with
benefit exchange services, you agree that we can provide such information to
your company upon its request.
(六)客服及争议处理
(vi) Customer Service and Dispute Settlement
当您与我们联系或提出售中售后服务、争议纠纷处理申请时,为了保障您的账户及系统安全,我们需要您提供必要的个人信息以核验您的会员身份。
When you contact us or ask for the sales or after-sales
service, dispute settlement, we need you to provide essential personal
information to verify your membership so that to ensure the
security of your account and system.
为便于与您联系、尽快帮助您解决问题或记录相关问题的处理方案及结果,我们可能会获取您的手机号、拨打号码、手机拨打状态、或保存您与我们的通信或通话记录及相关内容(包括账户信息、订单信息、您为了证明相关事实提供的其他信息、您留下的联系方式信息),如果您针对具体订单进行咨询、投诉或提供建议的,我们会使用您的账户信息和订单信息。
To facilitate contact with you and help you
solve problems as soon as possible or record the solutions and results of
related problems, we may obtain your phone number, dial-in number, phone call
status, or save your communication or call records with us and related contents
(including account information, order information, other information you provide
to prove relevant facts, contact information you leave). If you consult,
complain or provide suggestions on specific orders, we will use your account
information and order information.
为了提供服务及改进服务质量的合理需要,我们还可能使用的您的其他信息,包括您与客服联系时您提供的相关信息、您参与问卷调查时向我们发送的问卷答复信息。
For the reasonable needs of providing services and improving
service quality, we may also use other information of you, including
the information you provide when you contact customer service and the
questionnaire replies you send to us when you participate in the questionnaire
surveys.
您可在开启麦克风权限后使用麦克风实现与客服联系,我们会收集您的录音内容以识别您的购物需求,或响应您的客服及争议处理等需求。请您知晓,即使您已同意开启麦克风权限,我们也仅会在您主动点击客户端内麦克风图标或录制视频时通过麦克风获取语音信息。
You can use microphone to contact customer service after you
enable microphone access. We will collect your voice recording content
to identify your shopping needs, or respond to your requirements for customer
service and dispute settlement. Please understand that even if you have
agreed to enable microphone access, we will only obtain voice information
through the microphone when you click on the microphone icon in the client or
record video.
(七)为您提供其他附加服务
(vii)
Provide Other Additional Services to You
为向您提供个性化的产品及/或服务,提升您的购物体验,我们会向您提供附加服务并按照服务内容收集您的个人信息。如果您不提供这些信息,不会影响您浏览、搜索、购买等基本服务,但您可能无法获得这些附加服务给您带来的用户体验。这些附加服务包括:
In order to provide you with personalized products and/or
services and enhance your shopping experience, we will provide you with
additional services and collect your personal information according to the
service content. Your failure to provide such information will not affect
your access to basic services such as browsing, searching and purchasing,
but you may not be able to obtain the user experience brought by these
additional services, which include:
1、基于相机/摄像头的附加服务:您可在开启相机/摄像头权限后使用该功能进行扫码用于绑卡、购物,拍摄照片或视频用于评价、分享或修改头像,请您知晓,即使您已同意开启相机权限,我们也仅会在您主动点击客户端内相机图标或录制视频时通过相机获取照片或视频信息。
1. Additional services based on camera: You can use the function
to scan the code for card binding, shopping, and take photos or videos for
scoring, sharing or avatar changing after enabling the camera access. Please
understand that even if you have agreed to enable the camera access, we will still
only get photo or video information through the camera when you click the
camera icon in the client or record videos.
2、基于相册(图片库/视频库)的图片/视频访问及上传的附加服务:您可在开启相册权限后使用该功能上传您的照片/图片/视频,以实现更换头像、发表评论/分享、与客服沟通提供证明等功能。我们可能会通过您所上传的照片/图片来识别您需要购买的商品或服务,或使用包含您所上传照片或图片的评论信息。为实现链接分享需求,我们可能会在设备本地读取您最近一次主动保存的图片链接地址。
2. Additional services of photo/video access and uploading based
on album (photo library/video library): You can use the function to upload your
photo/picture/video after enabling the album access, so as to realize the
functions of changing the avatar, commenting/sharing, communicating with
customer service and providing proof, etc. We may identify the goods or
services you want to buy by the photos/pictures you upload, or use the comments
containing the photos or pictures you upload. For the purpose of link sharing,
we may read the link address of your last saved pictures locally.
3、前述条款中的定位服务功能、麦克风的语音技术相关附加服务。
3. Additional services related to the location-based service
function and microphone voice technology in the above terms.
(八)其他
(viii)
Miscellaneous
1、若你提供的信息中含有其他用户的个人信息,在向东方福利网提供这些个人信息之前,您需确保您已经取得合法的授权。若其中涉及儿童个人信息的,您需在发布前取得对应儿童监护人的同意,前述情形下监护人有权通过本政策“联系我们”章节所列的反馈渠道联系我们,要求更正或删除涉及儿童个人信息的内容。
1. If the information you provide contains
the personal information of other users, you shall ensure that you have
obtained legal authorization before providing the personal information to
Dongfangfuli.com. If it involves the personal information of children, you shall
obtain the consent of the corresponding child’s guardian before publishing it.
Under the above circumstances, the guardian has the right to contact us through
the feedback channels listed in the “Contact
Us” section of the Policy to request correction or deletion of the
content involving children’s personal information.
2、征得授权同意的例外
2. Exceptions to Authorization and Consents
您充分理解并同意,我们在以下情况下收集、使用您的个人信息无需您的授权同意,且我们可能不会响应您提出的修改、删除、注销、撤回同意、索取信息的请求:
You fully understand and agree that your
authorized consent is not required for us to collect and use your personal
information under the following circumstances, and we may not respond to your
request for information modification, deletion, cancellation, withdrawal of consent or demand:
(1)与国家安全、国防安全有关的;
(1) When it involves national security and national defense
security;
(2)与公共安全、公共卫生、重大公共利益有关的;
(2) When it involves public security, public health and major
public interests;
(3)与犯罪侦查、起诉、审判和判决执行等司法或行政执法有关的;
(3) When it involves judicial or administrative law enforcement
such as criminal investigation, prosecution, trial and execution of judgments;
(4)出于维护您或其他个人的生命、财产等重大合法权益但又难以得到本人同意的;
(4) When it is to protect the life, property or other major legal
rights of you or other individuals in the situation where it is difficult to
obtain your consent;
(5)您自行向社会公众公开的个人信息;
(5) When it is disclosed to the public by yourself;
(6)从合法公开披露的信息中收集的个人信息,如合法的新闻报道、政府信息公开等渠道;
(6) When it is sourced from legally and publicly disclosed
information, such as legal news reports or information disclosed by the
government;
(7)根据与您签订和履行相关协议或其他书面文件所必需的;
(7) When it is required by relevant agreements or other written
documents signed or performed by you;
(8)用于维护所提供的产品与/或服务的安全稳定运行所必需的,例如发现、处置产品与/或服务的故障等;
(8) When it is necessary for maintaining the safe and stable
operation of the products and/or services provided, such as identifying and
resolving failures of products and/or services;
(9)为合法的新闻报道所必需的;
(9) When it is necessary for delivering legitimate news reports;
(10)学术研究机构基于公共利益开展统计或学术研究所必要,且对外提供学术研究或描述的结果时,对结果中所包含的个人信息进行去标识化处理的;
(10) When it is necessary for academic research institutions to
collect statistics or conduct academic research in the public interest,
provided that any personal information contained in the results of such
academic research or descriptions thereof has been de-identified; and
(11)法律法规规定的其他情形。
(11) Other circumstances as stipulated by laws and regulations.
请知悉,根据适用的法律,若我们对个人信息采取技术措施和其他必要措施进行处理,使得数据接收方无法重新识别特定个人且不能复原,则此类处理后数据的使用无需另行向您通知并征得您的同意。
Please be noted that, in accordance with applicable laws, if
we take technical measures and other necessary measures to process personal
information in such a way that the recipient cannot re-identify a particular
individual and cannot recover it, the use of such processed data does not need
to send separate notification to you or obtain your consent.
3、如我们停止运营东方福利网产品或服务,我们将及时停止继续收集您个人信息的活动,将停止运营的通知以逐一送达或公告的形式通知您,并对我们所持有的与已关停业务相关的个人信息进行删除或匿名化处理。涉及儿童个人信息的,我们会并将停止运营的通知及时告知儿童监护人。
3. If we stop the operation of Dongfangfuli.com products or
services, we will promptly stop collecting your personal information, and will
notify you in the form of one-by-one delivery or announcement of such
discontinued operation. We will also delete or anonymize
the personal information we hold in relation to the closed business. If it
involves children’s personal information, we will inform the children’s
guardian of operation suspension.
二、Cookies
II. Cookies
(一)Cookies的使用
(i) Use of Cookies
为确保网站正常运转、使您获得更轻松的访问体验,我们会在您的计算机或移动设备上存储Cookie、Flash Cookie或浏览器(或关联应用程序)提供的其他通常包含标识符、站点名称以及一些号码和字符的本地存储(统称“Cookies”)。借助于 Cookies,网站能够存储您的登录信息、购物车内的商品等数据。
To ensure the normal operation of the website
and allow you to have easy access to the website, we will store cookies, flash
cookies or other local storages provided by the browser (or associated
applications) which usually contain identifier, site name and some numbers and
characters (collectively referred to as “cookies”) on your computer or mobile
device. With the help of cookies, the website can store data including your login
information, goods in the shopping cart, etc.
如果您的浏览器或浏览器附加服务允许,您可修改对Cookies的接受程度或拒绝我们的Cookies。有关详情,请参见 AboutCookies.org。但如果您这么做,在某些情况下可能会影响您安全访问我们的网站,且可能需要在每一次访问我们的网站时更改用户设置。
If
permitted by your browser or the additional service of the browser, you may
alter the acceptance degree of the Cookies or reject the Cookies. See
AboutCookies.org for details. However, if you do so, it may in some cases
affect your secure access to our website and you may need to change the user
settings every time you visit our website.
(二)SDK的使用
(ii) Use of SDK
为保障我们客户端的稳定运行、功能实现,使您能够享受和使用更多的服务及功能,我们的应用中会嵌入授权合作伙伴的软件工具开发包SDK或其他类似的应用程序,目前东方福利网移动客户端、App接入的第三方SDK包含:
In order to ensure the stable operation and
function of our client, and enable you to enjoy and use more services and
functions, our application will embed the authorized partners’ software
development kit (SDK) or other similar applications. Currently, the third-party SDKs of Dongfangfuli.com and Apps include:
1、SDK名称:极光推送
(i)SDK name: JPush
使用目的:一键登录和推送
Purpose of use:One-click login and news feed
收集数据类型:设备信息,应用列表
Collection data type: Device information、APP application installation list
官网链接:https://www.jiguang.cn/
Official website link: https://www.jiguang.cn/
采集端:Android/IOS
Acquisition terminal: Android/Ios
2、SDK名称:小米推送
(ii)SDK name: Xiaomi push
使用目的:用于向小米设备推送消息
Purpose of use: Used to push messages to Xiaomi devices
收集数据类型:设备信息、应用列表
Collection data type: Device information、APP application installation list
官网链接:https://dev.mi.com/console/doc/detail?pId=1822
Official website link: https://dev.mi.com/console/doc/detail?pId=1822
采集端:Android
Acquisition terminal: Android
3、SDK名称:华为推送,华为联运应用
(iii)SDK name: Huawei push, Huawei intermodal
application
使用目的:用于向华为设备推送消息
Purpose of use: Used to push messages to
Huawei devices
收集数据类型:设备信息、应用列表
Collection data type: Device information、APP application installation list
官网链接:https://www.huawei.com/cn/privacy-policy
Official website link: https://dev.mi.com/console/doc/detail?pId=1822
采集端:Android
Acquisition terminal: Android
4、SDK名称:OPPO推送
(v)SDK name:OPPO
push
使用目的:用于向OPPO设备推送消息
Purpose of use: Used to push messages to OPPO
devices、APP application installation
list
收集数据类型:设备信息、应用列表
Collection data type: Device information
官网链接:https://open.oppomobile.com/
Official website link: https://open.oppomobile.com/
采集端:Android/Ios
Acquisition terminal: Android/IOS
5、SDK名称:腾讯x5浏览器
(vi)SDK name:Tencent
x5 browser
使用目的:给用户提供更好的web页面浏览体验,使用同微信一样的浏览器
Purpose of use: Provide users with a
better web page browsing experience, using the same browser as WeChat
收集数据类型:设备信息
Collection data type: Device information
官网链接:https://x5.tencent.com/docs/index.html
Official website link: https://x5.tencent.com/docs/index.html
采集端:Android/IOS
Acquisition terminal: Android/IOS
6、SDK名称:高德地图
(vii)SDK name:Gaode
Map
使用目的:获取用户的定位信息,用于商城等模块定位,给不同地区用户提供更精确的服务
Purpose of use: Obtain the user's
positioning information, use it for module positioning such as malls, and
provide more accurate services to users in different regions
收集数据类型:设备信息、应用列表
Collection data type: Device information、APP application installation list
官网链接:https://mobile.amap.com/
Official website link: https://mobile.amap.com/
采集端:Android/IOS
Acquisition terminal: Android/IOS
7、SDK名称:腾讯bugly
(viii)SDK name:Tencent
bugly
使用目的:系统bug检测
Purpose of use:System bug monitoring
收集数据类型:设备信息
Collection data type: Device information
官网链接:https://bugly.qq.com/v2/
Official website link: https://bugly.qq.com/v2/
采集端:Android/IOS
Acquisition terminal: Android/IOS
8、SDK名称:阿里云热更新
(ix)SDK name:Alibaba
Cloud Hot Update
使用目的:可以在用户软件出现bug时主动修复bug
Purpose of use:Proactively fix bugs when user software has bugs
收集数据类型:设备信息
Collection data type: Device information
官网链接:https://help.aliyun.com/product/87894.html
Official website link: https://help.aliyun.com/product/87894.html
采集端:Android
Acquisition terminal: Android
9、SDK名称:喜马拉雅播放器
(x)SDK name:Himalaya
player
使用目的:提供喜马拉雅音频播放功能
Purpose of use: Provide Himalayan audio
playback function
收集数据类型:设备信息
Collection data type: Device information
官网链接:https://open.ximalaya.com/
Official website link: https://open.ximalaya.com/
采集端:Android/IOS
Acquisition terminal: Android/IOS
10. SDK名称:GrowingIO
(xi)SDK name:GrowingIO
使用目的:数据分析
Purpose of use:Data
analysis
收集数据类型:设备信息
Collection data type: Device information
官网链接:https://www.growingio.com/
Official website link: https://help.aliyun.com/product/87894.html
采集端:Android/IOS
Acquisition terminal: Android/IOS
我们接入的第三方SDK主要服务于您以及其他的用户的需求,因此在满足新的服务需求及业务功能变更时,我们可能会调整我们接入的第三方SDK。我们会及时公开说明接入第三方SDK的最新情况。SDK相应的第三方公司隐私权政策,请您前往对应官网查看。我们会对授权合作伙伴获取有关信息的应用程序接口(API)、SDK进行严格的安全检测,并与授权合作伙伴约定严格的数据保护措施,令其按照本政策以及其他任何相关的保密和安全措施来处理个人信息。
The third-party SDKs we access mainly serve the needs
of you and other users. Therefore, we may adjust the third-party SDKs we access
to meet new service requirements and business function changes. We will announce
the latest third-party SDK access in a timely manner. Please visit the
corresponding official websites to check the privacy policy of the third-party
companies of corresponding SDKs. We will perform strict security testing on the
APIs and SDKs of the authorized partners obtaining relevant information, and
agree on strict data protection measures with the authorized partners, so that
they will handle personal information in accordance with the policy and any
other relevant confidentiality and security measures.
三、信息共享、转让和公开披露
III.
Sharing, Transfer and Public Disclosure of Information
(一)共享
(i) Sharing
我们不会与东方福利网服务提供者以外的公司、组织和个人共享您的个人信息,但以下情况除外:
We will not share your personal information with any companies,
organizations or individuals beyond the service provider of Dongfangfuli.com,
except for the following circumstances:
1、在法定情形下的共享:我们可能会根据法律法规规定、诉讼、争议解决需要,或按行政、司法机关依法提出的要求,对外共享您的个人信息;
1. Sharing under legal circumstances: We may share
your personal information as required by laws and regulations, litigation,
dispute resolution, or according to the requirements of administrative and
judicial organs;
2、在获取明确同意的情况下共享:获得您的明确同意后,我们会与其他方共享您的个人信息;
2. Sharing with express consent: With your
express consent obtained, we will share your personal information with other
parties;
3、在您主动选择情况下共享:您通过东方福利网购买商品或服务,我们会根据您的选择,将您的订单信息中与交易有关的必要信息共享给相关商品或服务的提供者,以实现您的交易及售后服务需求;
3. Sharing by your voluntary choice: When you
purchase goods or services through Dongfangfuli.com, we will share the necessary
information related to the transaction in the orders to the suppliers of
related goods or services according to your choice to meet your transaction and
after-sales service needs;
4、与关联公司间共享:为便于我们基于东方福利网账户向您提供产品或服务、识别会员账户异常、保护东方福利网关联公司或其他用户或公众的人身财产安全免遭侵害,您的个人信息可能会与我们的关联公司与/或其指定的服务提供商共享。我们只会共享必要的个人信息,且受本隐私政策中所声明目的的约束。如果我们共享您的个人敏感信息或关联公司改变个人信息的使用及处理目的,将再次征求您的授权同意;
4. Sharing with affiliated companies: In
order to facilitate our provision of products or services to you based on the
Dongfangfuli.com account, identify the abnormal membership account, protect the
personal property of the affiliated companies or other users of
Dongfangfuli.com or the public from infringement, your personal information may
be shared with our affiliated companies and/or their designated service
providers. We will only share the necessary personal information and
are subject to the purposes stated in the Privacy Policy. If we share your sensitive
personal information or the affiliated companies changes the purpose of using
and processing personal information, we will ask for your authorization and
consent again;
5、与授权合作伙伴共享:我们可能委托授权合作伙伴为您提供某些服务或代表我们履行职能。我们仅会出于本隐私权政策声明的合法、正当、必要、特定、明确的目的共享您的信息,授权合作伙伴只能接触到其履行职责所需信息,且不得将此信息用于其他任何目的。对于涉及儿童个人信息的,我们不允许合作伙伴进行转委托。
5. Sharing with authorized partners: We
may entrust authorized partners to provide you with certain services or perform
functions on behalf of us. We will only share your information for the
legitimate, rightful, necessary, specific and clear purposes as stated in the Privacy
Policy. The authorized partner can only access the information required by the
performance of its duties and shall not use it for any other purpose. We do not
allow the partners to perform sub-entrustment when the personal information of
children is involved.
目前,我们的授权合作伙伴主要包括:供应商、服务提供商和其他合作伙伴。我们将信息发送给支持我们业务的供应商、服务提供商和其他合作伙伴。这些支持包括受我们委托提供的技术基础设施服务、分析我们服务的使用方式、衡量广告和服务的有效性、提供客户服务、支付便利或进行学术研究和调查等。
At present, our authorized partners mainly
include suppliers, service providers and other partners. We send information to
suppliers, service providers and other partners that support our business. Such
supports include providing technical infrastructure services as entrusted by
us, analyzing the use of our services, measuring the effectiveness of
advertising and services, providing customer service, facilitating payment or conducting
academic research and investigation, etc.
(二)转让
(ii)
Transfer
我们不会将您的个人信息转让给任何公司、组织和个人,但以下情况除外:
We will not transfer your personal information to any companies,
organizations or individuals, except for the following circumstances:
1、在获取明确同意的情况下转让:获得您的明确同意后,我们会向其他方转让您的个人信息;
1. Transfer with express consent: With your express consent, we
will transfer your personal information to other parties;
2、在东方福利网服务提供者发生合并、收购或破产清算情形,或其他涉及合并、收购或破产清算情形时,如涉及到个人信息转让,我们会要求新的持有您个人信息的公司、组织继续受本政策的约束,否则我们将要求该公司、组织和个人重新向您征求授权同意。
2. When it involves mergers, acquisitions or bankruptcy
liquidation of service provider of Dongfangfuli.com, or other mergers,
acquisitions or bankruptcy or liquidation, and involves transfer of personal
information, we will require the new company or organization which holds your
personal information to continue being bound by this policy, or we will require
such company, organization or individual to obtain your authorization and
consent anew.
(三)公开披露
(iii)
Public Disclosure
我们仅会在以下情况下,公开披露您的个人信息:
We will only disclose your personal information to the public
under the following circumstances:
1、获得您明确同意或基于您的主动选择,我们可能会公开披露您的个人信息;
1. We will not disclose your personal information unless your
express consent is obtained, or required by you;
2、如果我们确定您出现违反法律法规或严重违反东方福利网相关协议及规则的情况,或为保护东方福利网用户或公众的人身财产安全免遭侵害,我们可能依据法律法规或在征得您同意的情况下披露关于您的个人信息,包括相关违规行为以及东方福利网已对您采取的措施。
2. If we determine that you have
violated laws and regulations or seriously violated the relevant agreements and
rules of Dongfangfuli.com, or for the purpose of protecting the personal and
property safety of Dongfangfuli.com users or the public from infringement, we
may disclose your personal information in accordance with laws and regulations
or with your consent, including the relevant violations and the
measures taken by Dongfangfuli.com against you.
(四)共享、转让、公开披露个人信息时事先征得授权同意的例外
(iv) Exceptions to Prior Authorization and Consent When
Sharing, Transferring or Disclosing Personal Information
以下情形中,共享、转让、公开披露您的个人信息无需事先征得您的授权同意:
In the following cases, your prior authorization and consent are
not required to share, transfer or disclose your personal information under any
of the following circumstances:
1、与国家安全、国防安全有关的;
1. When it involves national security and national defense
security;
2、与公共安全、公共卫生、重大公共利益有关的;
2. When it involves public security, public health and major
public interests;
3、与犯罪侦查、起诉、审判和判决执行等司法或行政执法有关的;
3. When it involves judicial or administrative law enforcement
such as criminal investigation, prosecution, trial and execution of judgments;
4、出于维护您或其他个人的生命、财产等重大合法权益但又难以得到本人同意的;
4. When it is collected to protect the life, property or other
major legal rights of you or other individuals in the situation where it is
difficult to obtain your consent;
5、您自行向社会公众公开的个人信息;
5. When it is disclosed to the public by yourself; and
6、从合法公开披露的信息中收集的个人信息,如合法的新闻报道、政府信息公开等渠道。
6. Personal information sourced from legally and publicly
disclosed information, such as legitimate news reports or information disclosed
by the government.
请知悉,根据适用的法律,若我们对个人信息采取技术措施和其他必要措施进行处理,使得数据接收方无法重新识别特定个人且不能复原,则此类处理后数据的共享、转让、公开披露无需另行向您通知并征得您的同意。
Please understand that according to
applicable laws, if we take technical measures and other necessary
measures to process the personal information, so that the data receiver cannot
re-identify a specific individual nor recover the data, the sharing, transfer
and public disclosure of such processed data do not need to notify you and
obtain your consent.
四、个人信息保护措施
IV.
Personal Information Protection Measures
(一)我们只会因本政策所述目的在所需的期限内保留您的个人信息,除非法律有强制的存留要求,例如《中华人民共和国电子商务法》要求商品和服务信息、交易信息保存时间自交易完成之日起不少于三年。而我们判断前述期限的标准包括:
(i) We will only
keep your personal information for the purpose stated in the Policy for the
required period of time, unless otherwise required by laws for mandatory
retention. For example, the E-Commerce Law of the People's Republic of China
requires that the commodity and service information and transaction information
shall be saved for no less than three years from the date of completion of the
transaction. Our criteria for judging the aforesaid period include:
1、完成与您相关的交易目的、维护相应交易及业务记录、应对您可能的查询或投诉;
1. To achieve the
purpose related to your transaction, maintain the corresponding transaction and
business records, and respond to your possible inquiries or complaints;
2、保证我们为您提供服务的安全和质量;
2. To ensure the safety and quality of our
services provided to you;
3、您是否同意更长的留存期间;
3. Whether you agree to a longer retention
period;
4、是否存在保留期限的其他特别约定。
4. Whether there are other special agreements
on the retention period.
在您的个人信息超出保留期间后,我们会根据适用法律的要求删除您的个人信息,或使其匿名化处理。
After your personal information is retained beyond the required period,
we will delete your personal information or anonymize
it according to the requirements of applicable laws.
(二)互联网并非绝对安全的环境,使用东方福利网服务时,我们强烈建议您不要使用非东方福利网推荐的通信方式发送您的信息。
(ii) The Internet is not an absolutely secure
environment. When using the services of Dongfangfuli.com, we strongly suggest
that you do not send your information via the communication methods not
recommended by Dongfangfuli.com.
在使用东方福利网服务进行网上交易时,您不可避免地要向交易对方或潜在的交易对方披露自己的个人信息,如联络方式或联系地址。请您妥善保护自己的个人信息,仅在必要的情形下向他人提供。请使用复杂密码,协助我们保证您的账户安全。如您发现自己的个人信息尤其是您的账户或密码发生泄露,请您立即联络东方福利网客服,以便我们根据您的申请采取相应措施。
When you use the Dongfangfuli.com services for online
transactions, you will inevitably disclose to the other party of transaction or
the potential other parties of transaction your personal information including contact
information or contact address. Please keep your personal
information properly and provide only when necessary. Please use complex
password to help us ensure the security of your account. If you find that your
personal information is divulged, especially your account and password, please
contact the customer service of Dongfangfuli.com immediately so that we can
take corresponding measures.
请注意,您在使用我们服务时自愿共享甚至公开分享的信息,可能会涉及您或他人的个人信息甚至个人敏感信息。请您更加谨慎地考虑,是否在使用我们的服务时共享甚至公开分享相关信息。
Please note that the information you share
voluntarily or even publicly when using our services may involve personal
information of yourself or others or even sensitive personal information. You need to
cautiously consider whether to share or publicly disclose relevant information
when using our services.
(三)在不幸发生个人信息安全事件后,我们将按照法律法规的要求向您告知相关事宜。事件相关情况我们将以邮件、信函、电话、推送通知等方式告知您,难以逐一告知个人信息主体时,我们会采取合理、有效的方式发布公告。
(iii) In case of an unfortunate personal
information security incident, we will inform you of relevant matters in
accordance with the requirements of laws and regulations. We may inform you
of relevant information about the events by means of e-mail, correspondence, phone call, or push notifications. When it is difficult to
notify each individual concerned one by one, we will make an announcement in a
reasonable and effective way.
同时,我们还将按照监管部门要求,上报个人信息安全事件的处置情况。
At the same time, we will take the initiative to report the
disposal of personal information security incidents as required by regulatory
authorities.
五、个人信息的管理
V. Management of Personal Information
您可以通过以下方式访问及管理您的信息:
You can access and manage your information in
the following ways:
(一)查询、更正、补充和删除您的信息
(i) Inquire, Correct,
Add and Delete Your Information
您有权查询、更正或补充您的信息。您可以通过以下方式自行操作:
You have the right to inquire, correct or add
your information. You can operate by yourself in the following ways:
1、账户信息:如果您希望访问或编辑您的账户中的个人基本信息(如账户密码、性别等),您可以登录客户端通过“我的账户—个人信息/修改密码”执行此类操作。
1. Account information: If you hope to access or edit your basic
personal information in your account (such as your password or gender), you may
conduct such operations by logging in to the client via “My Account - Personal
Information/Change Password”.
2、订单信息:PC端您可以通过访问“我的订单”页面查看您的所有订单状态;移动端您可以通过“个人中心-(各产品)订单”查看您的所有订单状态。
2. Order information: You can view the status
of all your orders by checking the “My Orders” Page on the PC; on the mobile phone,
you can view the status of all your orders through “Personal Center – Orders
(of Products)”.
(二)注销您的账户
(ii) Cancel Your Account
请您了解并同意,在您从所属企业离职时,所属企业可能会帮您注销您的账户。
Please understand and agree that when you
leave your company, your company may cancel your account for you.
六、隐私权政策的更新与通知
VI.
Modification to Our Privacy Policy and Notification
为给您提供更好的服务以及随着东方福利网业务的发展,本隐私权政策也会随之更新。但未经您明确同意,我们不会削减您依据本隐私政策所应享有的权利。我们会通过在东方福利网网站、移动端发出更新版本并在生效前通过网站公告或以其他适当方式提醒您相关内容的更新,也请您访问东方福利网以便及时了解最新的隐私政策。
To provide you with better service and with the business development
of Dongfangfuli.com, the Privacy Policy will be updated accordingly. However, without your express consent, we will not reduce the
rights that you enjoy according to the Privacy Policy. We will update on the
website and mobile client of Dongfangfuli.com, and inform you of the update of
relevant contents through website announcement or other appropriate ways before
it takes effect. Please also visit Dongfangfuli.com to get the latest Privacy
Policy.
本隐私权政策的旧版本在东方福利网专门页面存档,供您查阅。
The old versions of the Privacy Policy are archived on the special
page of Dongfangfuli.com for your reference.
VII. Contact Us
如对本政策内容有任何疑问、意见或建议,您可通过东方福利网客服电话或在线客服与我们联系,我们将在15天内回复您的请求。
In case of any questions, opinions or suggestions on the contents
of the Policy, you can contact us through the customer service hotline or
online customer service of Dongfangfuli.com, and we will reply to your request
within 15 days.
如果您对我们的回复不满意,特别是您认为我们的个人信息处理行为损害了您的合法权益,您同意并接受通过向上海仲裁委员会在上海提起仲裁的方式来寻求解决方案。
If you are not satisfied with our reply, especially if you think
that our processing of personal information has damaged your legitimate rights
and interests, you agree and accept to seek a solution by initiating
arbitration in Shanghai with Shanghai Arbitration Commission.